Customer Insights

Dynamics 365 Customer Insights

Consumer Insight is most effective tool in the discovery phase of shaping your business strategy and guiding your idea creation. Organizations who know their customers are better placed to be able to meet their needs.

Dynamics 365 for customer insights helps brands to be heard, understood and served. You get insights generated by applying advanced intelligence with the subset of unique Microsoft data.

Intelligent customer engagement
Customer Insights is artificial intelligence (AI) based service, which makes it easy to transform your customer data into actionable insights. The AI-driven insights deliver personalized experience with a 360-degree view of your customers.
Turnkey solution for business user
Easily access customer data, continuously apply intelligence; and deliver the resulting insights to the individuals who need it in the context of their day-to-day work. Unified view of transactional, observational, and behavioral data helps resolving customer identities with recommendations based on AI and machine learning.
Adapt and extend
Customer Insights can be extended with Azure Synapse Analytics to combine customer data with financial, operational, and IoT data to build custom machine learning models. This helps your organization helps you to build custom apps with embedded customer insights by using Microsoft Power Apps.

Your questions, our answers

Add Dynamics 365 Customer Insights into your business transforming journey, contact our sales consultants to know more.
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