Microsoft Dynamics 365

Microsoft Dynamics 365 Business Applications offerings

Dynamics 365 is a set of intelligent business applications (ERP and CRM) that can help you run your entire business and deliver greater results through predictive, AI-driven insights. It allows organizations to see business and customer data in one place, share that data across lines of business, and enable a more proactive approach to accelerate business results.

With tools for customer service, human resources, sales, finance,operations, marketing and more, Dynamics 365 offers end-to-end applications to help you unify data and relationships, build intelligence into your decision making, and achieve better results.

Dynamics 365 Finance
Connect & manage clients, finances, projects, and people in a unified, integrated environment. Get right financial insights, drive corporate strategy & growth, decrease debt through efficient collection management. Discover hidden sources of cash & identify profitable customer through rich visualization
Supply Chain Management
Dynamics 365 Supply Chain Management empowers employees and organizations with the ability to obtain a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics (using AI and IoT) that turn data into insights to support better strategic decisions and maximize operational efficiency, product quality, and profitability
Connect physical and digital stores, track customer behaviors and requirements, deliver personalized experiences, and engage with your customers seamlessly across channels. Dynamics 365 Commerce is an intelligent solution that creates rich, customer-centric experiences at all touchpoints and connected to backend operations, Dynamics 365 Commerce provides seamless merchandising, inventory, order management, warehousing and financials, AI-driven personalization & fraud protection.
Project Operations
Project Operations brings the capabilities from Project Service Automation (PSA), Microsoft Projects, Microsoft Planner, and Dynamics 365 Finance together in a single application. This application is scheduled to become generally available from October 2020. Dynamics 365 Project Operations connects your sales, resourcing, project management, and finance teams within a single application to win more deals, accelerate delivery, empower employees, and maximize profitability.
Human Resources
Manage entire lifecycle from recruitment to retirement and efficiently deliver highly professional service. Balance operational excellence, organizational agility, and the employee experience to create a workplace where people and the business succeed.
Business Central
Make well-versed decisions with associated data across customer transactions, inventory, purchasing, sales, and accounting.Measure and optimize resources capacity, improve financial visibility, optimize supply chain, boost sales, deliver projects within budget, and safeguard your data with Business Central. Business Central features an intuitive, easy-to-use interface to help organizations get a clear overview of their business.
Customer Service
Deliver positive customer experiences faster, optimize resources and help technicians be more efficient while reduce operational costs. It handles contracts, resources, work hours, unified service desk (USD), contacts, accounts, case management, and custom entities.
Field Services
Enable team members manage complex service agreements, track assets and inventory, manage service orders, quickly identify and dispatch resources.Make communication easy for dispatch, field agents, and customers via integration with Office 365.
Conduct multichannel marketing activities, personalize communication with customers, evaluate and continuously improve marketing performance.Maximize return on investment (ROI) with clear &concise dashboards, smart advertising on social media by aligning sales and marketing efforts.
Enable sales team to build strong relationships with customers, take actions based on insights, and close sales faster. Keep track of accounts and contacts, nurture sales from lead to order, track opportunities and forecast accurately.
Project Service Automation
Plan projects, create estimate and work schedules, optimize resource and scheduling, collaborate between sales and project delivery teams by capturing project based opportunities and get intelligent predictive analysis, segmentation, and recommendations of decision making.

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If you have any questions or need help implementing Dynamics 365 application, you can always talks with our sales consultants.
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