UAE
VAT, e-invoicing, Corporate Tax and JAFZA / mainland setup.
Microsoft Solutions Partner · LS Retail Diamond Partner · UAE · KSA · India · USA
Engineering the next chapter
of business in the Gulf.
Microsoft Dynamics 365, LS Central, Azure and AI — designed, delivered and supported by a single, accountable partner across the Middle East and India.
8+
Years of Excellence
100+
Enterprise Clients
4
Offices, 15 Countries
5×
LS Diamond Partner
Microsoft Solutions Partner
About Novasoft
A consulting + product partner for global businesses.
We help enterprises across the Middle East and India transform with Microsoft Dynamics 365, LS Retail and AI — combining hands-on consulting expertise with our own purpose-built product accelerators.
From strategy and architecture to implementation, integrations and 24×7 managed support — we ship outcomes, not just slide decks.
Consulting Services
Strategy, implementation, upgrades, managed support & resourcing.
Our Products
NovaHub Portal, e-Invoicing Apps, Purchase & Retail Copilots on AppSource.
What We Do
Three practices.
Three practices.
One unified transformation partner.
We focus deeply on three connected practices — and we are certified, recognised and recommended in each.
AI Solutions & Copilot
Bring intelligence to every workflow with Microsoft 365 Copilot, Business Central AI, custom Copilots and AI agents — designed for measurable ROI.
- Microsoft 365 Copilot rollouts
- Business Central AI & Agents
- Purchase & Retail Copilots
Microsoft Dynamics 365
End-to-end ERP, CRM and platform implementations powered by Business Central, Finance & SCM, Sales, Customer Service, Azure and Power Platform.
- Business Central / NAV migrations
- Dynamics 365 F&SCM & CE
- Power BI · Power Automate · Azure
LS Retail · Diamond Partner
The unified commerce platform for retail, hospitality and pharma — from POS and inventory to back-office finance, all on a single platform.
- LS Central · POS, ERP, eCom unified
- LS Central SaaS / Cloud rollouts
- 5× Diamond Partner (2022–2026)
How We Help
Full-spectrum services across the digital lifecycle.
From the first whiteboard sketch to 24×7 managed operations — one accountable partner, one commercial relationship.
Digital Transformation
Roadmaps that move you from legacy to a unified Microsoft cloud.
Learn moreStrategy & Consulting
Independent advisory on architecture, vendor fit and total cost.
Learn moreAzure & Cloud
Migrations, FinOps and modern Zero-Trust security on Azure.
Learn moreAnalytics & Fabric
Decision-ready data on Power BI, Fabric and Azure Synapse.
Learn moreProcess Automation
Power Automate, RPA and intelligent document workflows.
Learn moreUnified Commerce
Shopify and Magento stitched into LS Central and Business Central as one stack.
Learn moreResourcing
Certified Dynamics & LS consultants on demand — onsite or remote.
Learn moreManaged Support
24×7 application managed services with SLA-backed response.
Learn more
Who We Serve
Deep domain expertise across key verticals.
Vertical blueprints, accelerators and certified consultants — proven across the Middle East and India.
Hospitality
Food & Beverage
Recipes, kitchen, table service & aggregator orders — LS Central + BC.
Commerce
Grocery & Retail
POS, inventory, loyalty & omnichannel with LS Central on Business Central.
Lifestyle
Fashion & Apparel
Size-colour matrix, seasonal collections, store networks & eCommerce sync.
Utilities
Power & Energy
Project accounting, asset tracking & field service for energy and utilities.
Operations
Manufacturing
Discrete & process manufacturing with BOMs, planning & shop floor on BC.
Supply Chain
Wholesale & Distribution
Warehouse, route accounting & multi-entity trading on Business Central.
Why Novasoft
Six reasons leaders choose us as their transformation partner.
The combination of certified expertise, regional presence and product accelerators is what makes the difference.
Certified expertise
Microsoft Solutions Partner with multiple specialisations and five consecutive years as LS Retail Diamond Partner.
On-the-ground regional
Onshore teams in UAE, KSA, India and the US — fluent in your timezone, local tax rules and business culture.
One accountable partner
Strategy, licensing, build, integrate, support — handled by one team, one contract, one point of escalation.
AI woven in, not bolted on
Copilot, Business Central AI and custom agents architected into the solution from day one — not as a later add-on.
Pre-built accelerators
Industry templates, ZATCA/UAE e-Invoicing apps and AppSource products cut implementation time by up to 40%.
Partner, not vendor
Low team attrition, long-tenured consultants and direct CXO access. Your project doesn't change hands.
Middle East Rollouts
Your Microsoft Dynamics rollout, across the Gulf.
For customers planning a Middle East implementation — and for Microsoft partners delivering one. We handle the Dynamics 365 and LS Central rollout end‑to‑end across the six GCC countries, with the country packs the regulators require.
Saudi Arabia
ZATCA Phase 2, NOVA-WHT, Wasel and Saudization reporting.
Bahrain
NBR VAT, e-Invoicing roadmap, AML compliance and Bahrainisation.
Kuwait
Local chart of accounts, VAT alignment and Ministry of Commerce reporting.
Oman
NOVA-OMAN Withholding Tax, OTA returns and Omanisation reporting.
Qatar
Statutory chart of accounts, GTA reporting and QAR multi-currency.
Middle East Payroll rollout
One payroll engine deployed across all six countries — WPS, social insurance, end-of-service gratuity. Read more →
0
+
Projects Delivered
ERP · CRM · AI rollouts
0
Verticals
Retail to Manufacturing
0
Global Offices
UAE · KSA · India · USA
4.9
/5
Customer Satisfaction
2025 annual CSAT
Success Stories
Real outcomes for real businesses.
Hypermarkets unified on LS Central, F&B groups consolidated on Business Central, energy corporates running multi-entity compliance, and enterprises automating Request-to-Quote with agentic AI — measurable wins across the GCC.
Leading GCC Hypermarket Group · 15+ stores
15+ hypermarkets unified on a single LS Central platform across the GCC.
Replaced fragmented POS and back-office systems with LS Central — unifying inventory, pricing, promotions and loyalty across every hypermarket, with real-time visibility for head office across the region.
15+
Hypermarkets live
1
Unified platform
Regional F&B Group · UAE multi-entity
16+ legal entities live on Dynamics 365 Business Central across the UAE.
End-to-end Finance, Procurement and Operations rolled out across 16 legal entities in a single Business Central tenant — with UAE VAT, e-invoicing and inter-company consolidation built in from day one.
16+
Legal entities
1
Business Central tenant
Large Energy Corporate · Multi-entity
Industry ISVs deployed across multiple legal entities for a major power & energy group.
Rolled out specialised industry add-ons across multiple legal entities for one of the region's largest power & energy corporates — full statutory, audit and VAT compliance baked into every workflow from go-live.
Multi
Entity rollout
100%
Compliance-first
Multi-LOB Enterprise · Agentic AI
Automated Request-to-Quote across multiple business lines with Copilot Studio agents.
Custom agents built in Copilot Studio handle the full Request-to-Quote workflow — pulling product catalogs, pricing rules and approval logic across multiple lines of business — so customers get accurate quotes in minutes, not days.
Minutes
Not days
Multi-LOB
Agentic workflow
Client Voices
What leaders say about working with us.
From CIOs and CFOs to operations heads — our customers come back, and they refer us forward.
“
★★★★★
Novasoft's team delivered our LS Central rollout across 60 stores ahead of schedule. Their domain knowledge of retail in the Gulf is second to none — they pre-empted issues we didn't even know we had.
CIO · UAE Retail Group
“
★★★★★
Their AI & Copilot rollout transformed how our finance team works day-to-day. Period-close tasks that took days now take hours, and audit-trail confidence has never been higher.
CFO · Regional Distribution Group
“
★★★★★
A genuine consulting partner — not just an implementer. They challenged our assumptions, brought AppSource accelerators, and delivered ZATCA compliance well before the deadline.
Head of IT · KSA Industrial Group
Latest Insights
From our blog.
Stay updated on Microsoft Dynamics, LS Retail and AI — written by our practitioners on the ground.
How AI is transforming business operations with Dynamics 365 Business Central
How embedded AI and Copilot inside Business Central is changing the way finance, supply chain and operations teams work.
Read article
AI in Microsoft Dynamics 365 Business Central
Explore the AI capabilities built into Business Central and how to operationalise them inside your finance and supply-chain teams.
Read article
Shopify & Dynamics 365 Business Central integration patterns
The right architecture for connecting Shopify with Business Central — choosing between native, middleware and event-driven patterns.
Read article
Ready when you are
Let's design your next chapter of transformation.
30-minute discovery call. No slides, no hard sell — just a focused conversation on where you are, where you want to go, and how Microsoft & LS technologies can get you there faster.