End to end solution for omni-channel commerce

Today’s retail industry is under constant radar of change, where customer interact with brands across wide range of touch points throughout their shopping journey. To fulfill customer needs you must be able to keep up with changing in customer buying habits and trends.

With Dynamics 365 Retail, recently upgraded as – Dynamics 365 Commerce, create amazing customer experience, support employees, optimize operations, and transform products, while engaging shoppers everywhere.

The solution deliver unified commerce across all channels consisting sales, merchandising, customer service, manufacturing and retail business analytics. You can sell products from physical store or online, by managing your sales process in one place.

Unified shopping experience
By connecting digital, in-store, and back office operations, offer seamless and consistent engagement across online and offline channels. The connected ordering and fulfillment tool offers choice and convenience to customers to make purchase online, pick up in-store or receive home delivery.
Expand customer choice
With Dynamics 365 Customer insights, get 360-degree view of your customer. Connected storefronts offers access to full product catalogue, whether in-store or online, regardless of stock level or location. The AI-driven recommendations, insights, and loyalty programs empowers your employees to foster lasting relationships.
Seamless digital commerce
Engage shoppers with personalized content-driven strategies via connected marketing and commerce platform. The AI-moderated ratings and reviews help customers find products easily (both online and in-store) and accelerate purchase decision.
Optimized operations
The solution offers AI-driven recommendations of the right products at the right time and price for making informed, cost effective stock supply decisions. You get accurate forecast of customer demand by historical sales and purchase data.

Your questions, our answers

Are you ready to enhance your retail process? We would be very happy to help.
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