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Microsoft Dynamics 365 is a suite of business applications that helps organizations manage their operations, financials, sales, and customer service. It integrates CRM and ERP functionalities into a single platform, providing a comprehensive solution for managing various business processes.

Dynamics 365 offers a range of features including:

• Sales: Tools for managing sales processes, forecasting, and customer interactions.
• Customer Service: Features for case management, knowledge base, and customer support.
• Field Service: Solutions for managing field operations, including scheduling and dispatching.
• Finance and Operations: Tools for financial management, supply chain management, and operations.
• Marketing: Capabilities for marketing automation, campaign management, and analytics.

Dynamics 365 integrates seamlessly with other Microsoft products such as Office 365, Azure, and Power BI. This integration enhances productivity by allowing users to work within familiar applications and leverage advanced analytics and cloud services.

Dynamics 365 is primarily a cloud-based service, but there are also on-premises deployment options available for certain applications, depending on your organization’s needs.

Pricing for Dynamics 365 varies based on the specific applications and features you choose. Microsoft offers different pricing tiers and subscription models, including per-user and per-app pricing. For detailed pricing information, you should contact Novasoft, a certified Dynamics 365 partner.

To get started with Dynamics 365, you can request a demo, contact a Microsoft sales representative, or work with a certified Dynamics 365 partner. Additionally, Microsoft offers trial versions of the software to help you evaluate its features and capabilities.

Yes, Dynamics 365 is highly customizable. You can tailor the applications to fit your business processes through configuration options, custom workflows, and the use of Power Platform tools like Power Apps and Power Automate.

Dynamics 365 incorporates robust security features, including data encryption, role-based access controls, and compliance with industry standards and regulations. Microsoft also invests in regular security updates and audits to protect your data.

Novasoft provides a range of services for Dynamics 365, including:

• Implementation and Integration: Customized setup and integration of Dynamics 365 with your existing systems.
• Consulting: Expert advice on optimizing Dynamics 365 to meet your business needs.
• Customization and Development: Tailored solutions and enhancements to fit your specific requirements.
• Support and Maintenance: Ongoing technical support and system maintenance to ensure optimal performance.
• Training: Comprehensive training programs to help your team effectively use Dynamics 365.

Novasoft offers end-to-end implementation services, including project management, system configuration, data migration, and user training. Our team works closely with you to understand your business processes and ensure a smooth transition to Dynamics 365.

Novasoft offers comprehensive support services, including troubleshooting, system updates, and performance monitoring. Our support team is available to address any issues and ensure your Dynamics 365 environment runs smoothly.

Novasoft has experience working with a variety of industries, including manufacturing, retail, finance, distribution and others. Our solutions are designed to address the specific needs and challenges of different sectors.