Support on Apps

If you have questions regarding an app downloaded from Microsoft AppSource, we would like to refer you to our video user guides, since the apps are self-service products.

You will find the relevant video-link on this page or in the email you received, when you installed the app.

Alternatively, you may email our Contact center at:, and we will help you to utilize benefits from the Apps. Please note, our contact center follows UAE working calendar.

We do, however, strive to provide you a qualified response as quickly as possible, at least within 24 hours but often much quicker.

If you have a support plan or you subscribed to the app as part of an Novasoft direct customer, please contact your account manager or drop an email to : alternatively you can call us at +971 52 108 0117

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