Engineering the next chapter of business in Saudi Arabia.

Microsoft Dynamics 365 Business Central and LS Retail / LS Central — designed, delivered and supported by a single, accountable partner from our Olaya, Riyadh office. ZATCA Phase 2 ready, Vision 2030-aligned.

Extensive KSA experience
50+
KSA Projects
4
Delivery hubs · 15 countries
LS Diamond from 2022 till date
AI-first Microsoft Dynamics Partner
1Microsoft + LS Retail Partner
KSAExtensive KSA experience
4Delivery hubs · UAE · KSA · USA · India
360°NovaCare managed support
Jump to Both platforms Business Central LS Central Addons KSA compliance Industries Services Implementation Customers Riyadh office FAQ Contact
The dual partnership

Two platforms. One delivery team.

Novasoft is one of the few partners in the Kingdom certified on both Microsoft Dynamics 365 Business Central and LS Retail. Pick the right platform for your operating model — or run them together.

PLATFORM 01

Microsoft Dynamics 365 Business Central

The cloud ERP for small and mid-sized businesses. Finance, sales, inventory, manufacturing, projects and service on Microsoft Azure.

  • Single unified data model — finance + operations in one ledger
  • Native Microsoft 365 fit — Excel two-way, Outlook, Teams, Power BI
  • AL extensions for tenant-specific customisation, upgrade-safe
  • Copilot AI for marketing, finance and sales-order assistance
  • Multi-entity, multi-currency, multi-jurisdiction
PLATFORM 02

LS Retail · LS Central

Unified retail, hospitality and grocery — built directly on Business Central. Same code base, same ledger, same data model.

  • Unified POS — hardware station, mobile, self-checkout
  • LS Central Hospitality — KDS, recipes, table management
  • LS Central for Grocery, Fashion, Pharmacy & Convenience
  • Loyalty, e-commerce, replenishment, central kitchen, franchise
  • LS Retail Diamond Partner 2025 — highest tier of partnership
Microsoft Dynamics 365 Business Central · KSA

The cloud ERP for Saudi mid-market businesses.

Business Central ships with the functional breadth Saudi SMEs need — and Novasoft adds the Kingdom-specific localisation on top.

Finance & Accounting

G/L, sub-ledgers, dimensions, fixed assets, intercompany, cash management, bank reconciliation, consolidations — with 15% KSA VAT engine built in.

Sales & Receivables

Quotes, orders, blanket orders, drop-shipments, credit limits, payment reminders. Branded invoice layouts & ZATCA e-invoice integration.

Purchasing & Payables

RFQs, blanket POs, vendor item catalog, requisitions, three-way match. Withholding-tax handling for KSA vendor payments.

Inventory & Warehouse

Item attributes, variants, lot & serial tracking, bin-level WMS, directed put-away & pick, cycle counting, ADCS handheld scanning.

Manufacturing

BOMs, routings, work and machine centres, production orders, capacity planning, sub-contracting, MRP. Discrete and process production both supported.

Projects (Jobs)

Project budgets, time sheets, WIP recognition, invoicing schedules, resource planning. Suited to KSA construction, consulting and EPC.

Service Management

Service items, contracts, dispatch board, response/resolution tracking. Ideal for KSA service operators — HVAC, facilities, maintenance.

Reporting & Power BI

Account schedules, analysis views, dimension correction, Power BI embed, Excel layouts. Bilingual document layouts ship with the platform.

Copilot AI & Power Platform

Marketing-text suggestion, bank reconciliation assist, sales-order summarisation. Power Automate flows, Power Apps customisations.

LS Retail · LS Central · KSA

Unified retail for Saudi operators.

Single POS, single inventory, single ledger across hypermarkets, supermarkets, restaurants, cafes, fashion outlets, pharmacies and convenience stores in the Kingdom.

Unified POS

Hardware station POS, mobile POS and self-checkout (SCO) — all running off the same item, price and inventory data as BC. Offline-tolerant.

LS Central Hospitality

Restaurant POS, KDS, recipe management, table management — for QSR, casual dining, cloud kitchens and cafes across Riyadh, Jeddah, Dammam.

LS Central for Grocery

Hypermarket-scale POS, weighed items, butchery, deli & bakery scales, promotions, expiry & lot tracking, label printing.

LS Central for Fashion

Size-colour matrix, season management, sell-through analytics, replenishment from central distribution, multi-store transfers.

LS Central for Pharmacy

Prescription handling, controlled substance tracking, batch & expiry management — built for KSA pharmacy compliance and SFDA reporting.

LS Central SaaS

Cloud-delivered LS Central on BC Online — monthly subscription, Microsoft-hosted, automatic platform updates. Fastest path to go-live.

Novasoft addon products

Eight built-on-BC addons. All KSA-ready.

Pre-built Novasoft AL extensions that ship on Microsoft AppSource and extend Business Central / LS Central with Gulf-specific functionality. Installed per tenant, fully upgrade-safe.

F&B vertical

ANNOYA · F&B ERP

189 features across 21 modules — purpose-built F&B addon for BC. Procurement, inventory, BOM yield, multi-entity, finance — all KSA-localised.

ANNOYA F&B →
Customer engagement

NOVAHUB · Partner Portal

Customer / vendor self-service portal on BC — self-registration, AR aging, order placement, document upload, messaging.

NOVAHUB →
Manufacturing

NOVAQC · Quality Control

Advanced QC for BC Manufacturing — inspection plans, COA, non-conformance, deviation workflows. Used by Saudi food & building-material producers.

NOVAQC →
SEZ / Free zone

NOVATRADE · SEZ Compliance

Free-zone / SEZ trading compliance on BC — bonded inventory, transfer pricing, statutory reporting. Ready for Saudi SEZ & bonded-warehouse operators.

NOVATRADE →
Utility / Power

NOVAPOWER · Utility Billing

Utility metering, tariffs and billing on BC for power, water and district-cooling providers — with Vision 2030-aligned reporting.

NOVAPOWER →
AI · Procurement

Purchase Co-Pilot

AI-powered procurement for BC — vendor scoring, requisition routing, supplier-quote comparison. Built on Azure OpenAI.

Purchase Co-Pilot →
AI · Retail

Retail Co-Pilot

AI analytics over LS Central — basket analysis, store performance Q&A, replenishment forecasting.

Retail Co-Pilot →
AI · Productivity

Microsoft 365 Copilot

M365 Copilot for Word, Excel, PowerPoint, Teams and Outlook — Novasoft is a certified KSA Copilot partner for tenant onboarding.

M365 Copilot →
Saudi compliance suite

ZATCA. VAT. Withholding tax. All built in.

The localisation work is already done. Novasoft ships KSA-specific regulatory features pre-configured on both Business Central and LS Central.

01

ZATCA Phase 2 · Fatoora

UBL 2.1 e-invoice generation, QR code embedding, cryptographic stamp, real-time CSID clearance with ZATCA Fatoora platform — fully integrated into BC posting.

Read more →
02

15% VAT engine

Standard KSA VAT (15%), zero-rated and exempt categories, reverse-charge for imports. Dimensional VAT entries for audit-grade traceability.

03

KSA Withholding Tax

Calculation at vendor type / supply category, automatic WHT certificate generation, monthly returns and ZATCA submission alignment.

Read more →
04

Saudization · Nitaqat-aware HR

Employee master with nationality tagging, Saudi/non-Saudi headcount ratios, GOSI handling, Iqama / Muqeem ID tracking, payroll-export to WPS.

05

SAMA finance alignment

Bank-statement formats (BAI2 / CAMT.053), payment-file generation for Saudi banks (SARIE, MADA), reconciliation engine tuned for KSA banking.

06

KSA document templates

Branded invoice, statement and POS receipt layouts. Configurable document templates tuned to KSA invoice rules & ZATCA Fatoora UBL output.

07

Vision 2030 alignment

Built for the digital-transformation wave under Vision 2030 — cloud-native, Power BI dashboards for executive reporting, Copilot AI integration.

08

Data residency · KSA Central

Optional deployment to the Microsoft Saudi Arabia Central datacentre region for in-Kingdom data residency, in line with SDAIA / NCA expectations.

Novasoft services

Six engagement models — consulting to managed support.

Pick the engagement that fits where you are in your BC or LS Central journey. Every service is delivered by the Riyadh team backed by our UAE, India and USA hubs.

Consulting

Business-process discovery, fit-gap analysis and platform-roadmap design before a single licence is bought. Industry-specialist consultants, not generalists.

Consulting hub →

Project Efficacy Check

Independent review of an in-flight ERP project — gaps, risks, recovery roadmap. Scoped in weeks, delivered in days.

Efficacy check →

Upgrade & Migrate

NAV-to-BC upgrades. On-premises BC to BC Online. C/AL to AL refactoring with Microsoft's Cloud Migration Tool.

Upgrade & migrate →

Implementation

Sure-Step plus Novasoft accelerators. Configuration, master-data, integrations, UAT, cutover — by the Riyadh delivery team.

Implementation →

NovaCare · Managed Support

L1/L2/L3 SLA-bound response, named delivery lead, quarterly business reviews, health-checks, user-enablement workshops. Contracted from KSA entity.

NovaCare →

Resourcing

Fractional or full-time BC / LS Central consultants embedded in your team — functional, technical, AL developers — for project augmentation or knowledge transfer.

Resourcing →
How we deliver in the Kingdom

From discovery to go-live in the Kingdom.

Predictable, phase-gated delivery method run by the Riyadh team — with KSA-specific accelerators built in.

01

Discovery

Process map, fit-gap, ZATCA scoping, KSA document needs, Saudi-banking integrations. Output: roadmap signed off.

02

Configuration

BC chart of accounts, posting groups, VAT setup, WHT setup, dimensions, role centres, security. Bilingual document layouts.

03

Data & Test

Master-data load, opening balances, ZATCA sandbox testing, UAT scripts, parallel-run reconciliation.

04

Go-Live

Cutover, hypercare from the Riyadh office, role-based training, hand-over to NovaCare managed support.

Kingdom customers

Trusted by Saudi operators.

Novasoft completed our ERP implementation remotely in less than three months. We had been struggling for years with our previous vendor. They understood our operations from day one.

CE
Chief ExecutiveDistribution & Retail Group · Saudi Arabia

Happy with Novasoft's project management and consultancy approach. The team demonstrated a high level of domain knowledge and excellent technical acumen across our LS Retail implementation.

GM
General Manager · ITRetail Group · Saudi Arabia

With Novasoft's consultancy during our Dynamics 365 implementation, lead times on multiple processes were reduced from weeks to days, days to hours, and hours to minutes.

CC
Cost ControllerF&B Operations · Saudi Arabia
In-Kingdom presence

Our Riyadh office is your delivery base.

Implementation, training and managed support all run out of our Olaya, Riyadh location. Local consultants. Local language. Local time zone.

  • KSA-resident delivery team — in-Kingdom consultants
  • Direct ZATCA Fatoora portal experience
  • SAMA, GOSI, Muqeem and WPS integrations done many times
  • Riyadh, Jeddah, Khobar and Dammam customer footprint
  • NovaCare 360° support contracted from Saudi entity

Novasoft · Riyadh

SAUDI ARABIA · KSA ENTITY

Ameera Building, Computer Market Office # 204, 2nd Floor
Olaya, Riyadh
Kingdom of Saudi Arabia

FAQ

Saudi buyers ask us most.

Are Novasoft a registered partner in the Kingdom of Saudi Arabia?

Yes. Novasoft operates a registered Saudi entity with offices in Olaya, Riyadh, and a local delivery team. We are an AI-first Microsoft Solutions Partner and an LS Retail Diamond Partner — one of the few partners in the Kingdom certified on both platforms.

Is the Business Central / LS Central deployment ZATCA Phase 2 compliant?

Yes. Both platforms are integrated with ZATCA Fatoora — UBL 2.1 e-invoice generation, QR-code embedding, cryptographic stamp and real-time clearance via the Fatoora API are part of the standard Novasoft KSA configuration package.

Do you tailor document layouts for the KSA market?

Yes. Novasoft ships KSA-tuned invoice, statement, credit memo, and POS receipt templates — with ZATCA Fatoora UBL 2.1 e-invoice output, QR code embedding, and posting-period controls. Document layouts are configurable per outlet, brand and customer.

How does Novasoft handle Saudization and HR compliance?

Business Central HR-light tracks nationality, Iqama / Muqeem ID and employee category. Saudization (Nitaqat) ratios are reported through a Novasoft extension. Payroll integrates with WPS-compliant Saudi banks, and GOSI contributions are configured into the payroll engine.

Can data stay inside the Kingdom?

Yes. Business Central Online can be deployed to the Microsoft Saudi Arabia Central datacentre region — keeping customer data resident in-Kingdom in line with SDAIA / NCA expectations. We help size and provision the right Azure tenancy.

How long is a typical KSA Business Central implementation?

For SMEs running standard BC modules with KSA localisation, 12-16 weeks end-to-end is the typical band. For LS Central in retail or hospitality, plan 14-20 weeks. Both can be accelerated with Novasoft's pre-configured industry templates and our F&B-specific ANNOYA addon.

What does post go-live support look like?

NovaCare — Novasoft's managed support engagement, contracted from our Saudi entity. Defined L1/L2/L3 response windows, named delivery lead, quarterly business reviews, environment health-checks, and user-enablement workshops.

Do Novasoft work with retailers and restaurant operators of all sizes?

Yes. Our customer base ranges from single-outlet F&B operators on LS Central SaaS, through multi-brand retail groups running hundreds of POS terminals on LS Central, to multi-entity manufacturing and distribution groups on Business Central. We size the engagement to fit.

Ready to talk?

Book a private demo with our Riyadh team.

Tell us where you are — running an old ERP, evaluating LS Central for a new outlet, or scoping ZATCA Phase 2 compliance. A KSA-resident consultant will walk you through a tailored solution.

Chat with us