Microsoft Dynamics 365 Business Central and LS Retail / LS Central — designed, delivered and supported by a single, accountable partner — MoF-ready and tuned for the Kuwait market.
Novasoft is one of the few partners in the Kingdom certified on both Microsoft Dynamics 365 Business Central and LS Retail. Pick the right platform for your operating model — or run them together.
The cloud ERP for small and mid-sized businesses. Finance, sales, inventory, manufacturing, projects and service on Microsoft Azure.
Unified retail, hospitality and grocery — built directly on Business Central. Same code base, same ledger, same data model.
Business Central ships with the functional breadth Kuwait SMEs need — and Novasoft adds the country-specific localisation on top.
G/L, sub-ledgers, dimensions, fixed assets, intercompany, cash management, bank reconciliation, consolidations — with GCC VAT framework engine built in.
Quotes, orders, blanket orders, drop-shipments, credit limits, payment reminders. Branded invoice layouts & ZATCA e-invoice integration.
RFQs, blanket POs, vendor item catalog, requisitions, three-way match. Withholding-tax framework support (where applicable per jurisdiction).
Item attributes, variants, lot & serial tracking, bin-level WMS, directed put-away & pick, cycle counting, ADCS handheld scanning.
BOMs, routings, work and machine centres, production orders, capacity planning, sub-contracting, MRP. Discrete and process production both supported.
Project budgets, time sheets, WIP recognition, invoicing schedules, resource planning. Suited to Kuwait construction, consulting and EPC.
Service items, contracts, dispatch board, response/resolution tracking. Ideal for Kuwait service operators — HVAC, facilities, maintenance.
Account schedules, analysis views, dimension correction, Power BI embed, Excel layouts. Bilingual document layouts ship with the platform.
Marketing-text suggestion, bank reconciliation assist, sales-order summarisation. Power Automate flows, Power Apps customisations.
Single POS, single inventory, single ledger across hypermarkets, supermarkets, restaurants, cafes, fashion outlets, pharmacies and convenience stores in Kuwait.
Hardware station POS, mobile POS and self-checkout (SCO) — all running off the same item, price and inventory data as BC. Offline-tolerant.
Restaurant POS, KDS, recipe management, table management — for QSR, casual dining, cloud kitchens and cafes across Kuwait City and major cities.
Hypermarket-scale POS, weighed items, butchery, deli & bakery scales, promotions, expiry & lot tracking, label printing.
Size-colour matrix, season management, sell-through analytics, replenishment from central distribution, multi-store transfers.
Prescription handling, controlled substance tracking, batch & expiry management — built for Kuwait pharmacy compliance and regional reporting.
Cloud-delivered LS Central on BC Online — monthly subscription, Microsoft-hosted, automatic platform updates. Fastest path to go-live.
Pre-built Novasoft AL extensions that ship on Microsoft AppSource and extend Business Central / LS Central with Gulf-specific functionality. Kuwait-ready, installed per tenant, fully upgrade-safe.
189 features across 21 modules — purpose-built F&B addon for BC. Procurement, inventory, BOM yield, multi-entity, finance — all KSA-localised.
ANNOYA F&B →Customer / vendor self-service portal on BC — self-registration, AR aging, order placement, document upload, messaging.
NOVAHUB →Advanced QC for BC Manufacturing — inspection plans, COA, non-conformance, deviation workflows. Used across MENA food & building-material producers.
NOVAQC →Free-zone / SEZ trading compliance on BC — bonded inventory, transfer pricing, statutory reporting. Ready for GCC SEZ & bonded-warehouse operators.
NOVATRADE →Utility metering, tariffs and billing on BC for power, water and district-cooling providers — with Vision 2030-aligned reporting.
NOVAPOWER →AI-powered procurement for BC — vendor scoring, requisition routing, supplier-quote comparison. Built on Azure OpenAI.
Purchase Co-Pilot →AI analytics over LS Central — basket analysis, store performance Q&A, replenishment forecasting.
Retail Co-Pilot →M365 Copilot for Word, Excel, PowerPoint, Teams and Outlook — Novasoft is a certified KSA Copilot partner for tenant onboarding.
M365 Copilot →Vertical blueprints, accelerators and certified consultants — proven across Kuwait, the Middle East and India.
Recipes, kitchen, table service & aggregator orders — LS Central + BC.
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POS, inventory, loyalty & omnichannel with LS Central on Business Central.
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Size-colour matrix, seasonal collections, store networks & eCommerce sync.
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Project accounting, asset tracking & field service for energy and utilities.
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Discrete & process manufacturing with BOMs, planning & shop floor on BC.
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Warehouse, route accounting & multi-entity trading on Business Central.
ExplorePick the engagement that fits where you are in your BC or LS Central journey. Every service is delivered from our UAE + KSA hubs backed by India and USA delivery centres.
Business-process discovery, fit-gap analysis and platform-roadmap design before a single licence is bought. Industry-specialist consultants, not generalists.
Consulting hub →Independent review of an in-flight ERP project — gaps, risks, recovery roadmap. Scoped in weeks, delivered in days.
Efficacy check →NAV-to-BC upgrades. On-premises BC to BC Online. C/AL to AL refactoring with Microsoft's Cloud Migration Tool.
Upgrade & migrate →Sure-Step plus Novasoft accelerators. Configuration, master-data, integrations, UAT, cutover — by the UAE + KSA delivery team.
Implementation →L1/L2/L3 SLA-bound response, named delivery lead, quarterly business reviews, health-checks, user-enablement workshops. Delivered from UAE / KSA hubs.
NovaCare →Fractional or full-time BC / LS Central consultants embedded in your team — functional, technical, AL developers — for project augmentation or knowledge transfer.
Resourcing →Predictable, phase-gated delivery method run from our UAE + KSA hubs — with Kuwait-specific accelerators built in.
Process map, fit-gap, MoF scoping, Kuwait document needs, regional-banking integrations. Output: roadmap signed off.
BC chart of accounts, posting groups, VAT / tax setup, dimensions, role centres, security. Kuwait document layouts.
Master-data load, opening balances, MoF sandbox testing, UAT scripts, parallel-run reconciliation.
Cutover, hypercare from UAE + KSA hubs, role-based training, hand-over to NovaCare managed support.
Novasoft completed our ERP implementation remotely in less than three months. We had been struggling for years with our previous vendor. They understood our operations from day one.
Happy with Novasoft's project management and consultancy approach. The team demonstrated a high level of domain knowledge and excellent technical acumen across our LS Retail implementation.
With Novasoft's consultancy during our Dynamics 365 implementation, lead times on multiple processes were reduced from weeks to days, days to hours, and hours to minutes.
Yes. Novasoft is an AI-first Microsoft Solutions Partner and LS Retail Diamond Partner — serving Kuwait customers from our UAE (Dubai) and KSA (Riyadh) hubs. Same time zone, same banking week, regular on-site Kuwait visits during projects.
Yes. Business Central's VAT engine is built in and dormant for Kuwait — it switches on automatically once the Ministry of Finance implements the GCC VAT framework. Multi-rate, zero-rated and exempt categories are pre-configured.
Yes. Civil ID (PACI) tracking on customer, vendor and employee masters with format validation. KYC workflows enforce mandatory PACI capture, aligned with CBK AML/CFT requirements.
Business Central HR tracks Kuwaiti/non-Kuwaiti status, Civil ID, work-permit number, sponsor tracking, Article-18 vs Article-20 visa classification. Manshoor workforce-localisation programme alignment is built in. PIFSS contributions are configured into the payroll engine.
Yes. Business Central Online can be deployed to Microsoft UAE North or Saudi Arabia Central datacentre regions — keeping customer data resident in-region in line with Kuwait Data Protection Policy and CBK outsourcing requirements.
For SMEs running standard BC modules with Kuwait localisation, 12-16 weeks end-to-end is the typical band. For LS Central in retail or hospitality, plan 14-20 weeks.
NovaCare — Novasoft's managed support engagement, delivered from our UAE / KSA hubs. Defined L1/L2/L3 response windows, named delivery lead, quarterly business reviews, environment health-checks, and user-enablement workshops.
Yes. Our customer base ranges from single-outlet F&B operators on LS Central SaaS, through multi-brand retail groups running hundreds of POS terminals on LS Central, to multi-entity manufacturing and distribution groups on Business Central.
Tell us where you are — running an old ERP, evaluating LS Central for a new outlet, or scoping GCC VAT framework readiness. A MENA-resident consultant will walk you through a tailored solution.
