What Is Retail Co-Pilot?
The AI assistant built natively inside LS Central, giving every retail role instant, plain-English answers from trusted data.
Why Retail Teams Are Still Waiting for Answers
For most retailers using LS Central today, the data is all there - sales, inventory, staff performance, loyalty, promotions. But accessing it means waiting for the morning MIS email, the weekly Excel export, or IT to pull a custom report. By the time the information arrives, the moment to act has often already passed.
12-HOUR DELAY Morning Sales EmailYesterday's numbers arrive at 8am, already stale before anyone can act. Decisions get made on outdated data every single day. | WEEK-OLD DATA Weekly MIS ReportsStock issues spotted on Friday were problems since Tuesday. Weekly cadence is too slow for daily retail decisions. |
MANUAL EFFORT Excel ExportsCategory managers spend hours reformatting raw data before they can begin analysing it. The analysis window shrinks, and the opportunity passes. | REACTIVE ONLY Exception HuntingHigh refund rates, dead stock, underperforming stores, all found after the fact. Exceptions become losses before they are spotted. |
So What Exactly Is Retail Co-Pilot?
Novasoft Retail Co-Pilot is a conversational retail intelligence layer built natively inside Microsoft Dynamics 365 Business Central. It connects directly to your LS Central data and lets any user, from the CEO to the store cashier, ask questions in plain English and receive immediate, role-appropriate answers.
No separate app. No additional login. No BI dashboard to navigate. You are already in Business Central, you simply ask the question.
2-5 Days to deploy inside LS Central | 20+ Live retail KPIs answered in plain English | 5 Roles served: CEO to Front Office |
Five Roles. One Platform. Everyone Gets Answers.
Retail Co-Pilot is designed around the five key roles in any retail organisation, each receiving insights tailored to what they need to make decisions and take action:
CEO - Visibility Without Dependency
Business owners and CEOs gain a consolidated view of the entire operation without asking five different people to prepare reports. Ask high-level questions across stores, companies, regions and periods.
Retail Manager - Execution at Scale
Retail managers turn strategy into store-level execution. Co-Pilot answers operational questions instantly and enables task assignment from Business Central.
Category Manager - Assortment Intelligence
Category managers balance sales, margin, availability and stock movement. Co-Pilot surfaces the right signals before they become lost revenue or locked working capital.
Store Manager - Daily Clarity on the Floor
Store managers need simple, immediate answers while close to the customer and team. Co-Pilot provides practical daily insights without requiring advanced reporting skills.
From Reactive Reporting to Proactive Intelligence
Key Capabilities Inside LS Central
| Daily, weekly and monthly sales analysis | MTD and year-on-year performance | Store, terminal and cashier performance |
| Top-selling and slow-moving items | Category, brand and variant analysis | Loyalty member behaviour insights |
| Promotion and discount performance | Refunds, voids and exception monitoring | Tender and payment mix analysis |
| Target vs actual achievement | Multi-company consolidation | Mobile item scanning, no scanner needed |
| Task assignment and store follow-up | CEO dashboards and role-based KPIs | Autonomous replenishment and loyalty agents |
Why Implement with Novasoft?
Novasoft is a Diamond LS Retail Partner 2025 and certified Microsoft Dynamics 365 Business Central partner across UAE, KSA, India and the USA. As the creators of Retail Co-Pilot, Novasoft brings deep LS Central expertise, clean retail data architecture experience, and a rollout approach that gets most retailers live within 2 to 5 business days.
Faster Daily answers without waiting for report preparation | Clearer Role-based visibility for leadership, stores and category teams | Trusted Insights connected to LS Central processes you already run |
Ready to Ask Your Retail Data a Question?
Book a free Retail AI Assessment and see Retail Co-Pilot running on your own LS Central data.
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